Market Circle – Privacy Policy

Last Updated: 22/12/2025

Market Circle values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how information is collected, used, stored, and shared when you use the Market Circle app or website.

By using Market Circle, you agree to the practices described below.

1. Information We Collect

a. Information You Provide

When you create an account or use Market Circle, we may collect:

Full name
Phone number
Email address
Location (city, area, or GPS-based location)
Business details (for sellers)
Product listings and descriptions
Order and communication details

b. Location Information

Market Circle is a geo-based platform, so location data is essential to how the app works.

We may collect:

Your general location to show nearby businesses
Delivery or pickup location you provide

Location data is used only to improve discovery and order fulfillment.

c. Automatically Collected Information

We may collect:

Device type and operating system
App usage data
IP address
Log and error data

This helps improve performance and security.

2. How We Use Your Information

Market Circle uses your information to:

Create and manage user accounts
Show nearby businesses and products
Process orders and payments
Enable pickup and delivery coordination
Communicate updates, confirmations, and support messages
Improve app features and user experience
Ensure platform safety and prevent fraud

We do not sell personal data.

3. Sharing of Information

We may share limited information with:

Sellers, to fulfill customer orders
Customers, to complete pickups or deliveries
Payment processors, to complete transactions
Delivery partners, where applicable
Legal authorities, if required by law

We only share what is necessary to complete services.

4. Seller and Customer Visibility

Sellers can see customer details related to their orders
Customers can see seller business information and location
Public business profiles are visible to users nearby

Private information such as passwords is never shared.

5. Data Storage and Security

Market Circle uses reasonable security measures to protect your data, including:

Secure servers
Encrypted connections
Restricted access to sensitive information

While no system is 100% secure, we work continuously to protect your information.

6. Your Choices and Rights

You have the right to:

Access your personal information
Update or correct your details
Request account deletion
Control notification preferences

Requests can be made through the app or by contacting support.

7. Cookies and Tracking

Market Circle may use cookies or similar technologies to:

Remember user preferences
Improve app performance
Understand usage patterns

You can manage cookie settings through your device or browser.

8. Children’s Privacy

Market Circle is not intended for children under 18 without parental or guardian consent.
We do not knowingly collect data from minors.

9. Data Retention

We retain personal information only as long as necessary to:

Provide services
Meet legal obligations
Resolve disputes
Enforce platform policies

10. Changes to This Policy

Market Circle may update this Privacy Policy from time to time.
Any changes will be communicated through the app or website.

Continued use of the platform means you accept the updated policy.

11. Governing Law

This Privacy Policy is governed by the laws of Ghana.

12. Contact Us

For questions or concerns about privacy, contact:

Market Circle Support
Email: admin@marketcircle.online
Phone: ‭+233 20 790 0033‬

Privacy policy